We believe that gaming should always be a form of entertainment. We are dedicated to providing a safe environment for our users and promoting responsible habits. This policy outlines the measures we have in place to help players stay in control and the resources available for those who may need assistance.
Access to our services is strictly limited to individuals aged 18 or older. We implement verification procedures to ensure that minors do not access the platform. We encourage parents and guardians to use filtering software and monitor their shared devices to prevent underage access to gaming content.
Gaming should be handled with a balanced approach. To help you stay within your limits, we recommend the following:
Decide on a budget before you start and stick to it.
Do not view gaming as a way to make money or escape problems.
Never try to "chase" losses.
Keep track of the time you spend on the platform.
We provide several technical tools to help you manage your activity:
Deposit Limits: Set a maximum amount you can deposit over a specific period.
Time Limits: Set reminders or limits on the duration of your sessions.
Time-Outs: Take a short break from the platform for a period ranging from 24 hours to several weeks.
Self-Exclusion: If you feel you need a longer break, you can opt for self-exclusion, which will prevent you from accessing your account for an extended period.
It is important to recognize when gaming is no longer fun. Warning signs may include spending more money than intended, neglecting personal responsibilities, or feeling irritable when not playing. If you or someone you know is affected by gaming-related issues, we strongly encourage seeking professional support from specialized organizations.
Our support team is trained to understand the importance of responsible gaming and is available to assist you with setting limits or navigating our safety tools. We continuously review our practices to ensure they align with high standards of player protection.
This policy is reviewed regularly to ensure it remains effective and compliant with evolving standards in the Australian gaming landscape.